Last Updated: 5 January 2022
Definition of Terms
“Account” - a unique account created for you to access our service or parts of our service.
“Company” - refers to the holding company “NutriCoach, Inc.” and to the subsidiary company, “NutriCoach Technologies, Inc.”
“Country” - refers to the Philippines or United States of America, depending on the domicile of the client or “business associate” defined as a person or entity that performs certain responsibilities or operations on behalf of, or provides services to, a covered entity that involves the use or disclosure of protected health information. A business associate is not a part of the covered entity's workforce.
“Cookies” -ssmall files that are placed on your computer, mobile device or any other device by a website “to track, personalize, and save information about each of your sessions in the same website”. q They contain the details of your browsing history on our website among its many uses.
“Device” - any device that can access the service such as a computer, a cell phone or a digital tablet.
“Personal Data” - any information from which your identity as an individual is apparent or can be reasonably and directly ascertained by the entity holding the information, or when put together with other information would directly and certainly identify you
“Service” - refers to the NutriCoach web and mobile applications “and any and all of its products and services”..
“Service provider” - any person or company that processes the data on our behalf.
“Third-party Social Media Service”- refers to any website or any social network website through which a user can log in or create an account to use the service..
“Usage data” – the data that is collected automatically, either generated by the use of the service or from the service infrastructure itself (for example, the duration of a page visit).
“Website” - refers to NutriCoach website, accessible from the www.nutricoach.pro
“You/r” –refers to any individual or natural person accessing or using the service
- refers to the company, or other legal entity on behalf of which such an individual's/natural persons have rights under privacy laws. Best to cover only individuals is accessing or using the service, as applicable.
Collecting and Using your Personal Data
While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. The data collected may include, but is not limited to:
1) Full Name
3) Mobile number
4) Landline number
5) Profile photo
6) Date of joining
11) Year started in Coaching Industry
13) Payment Method
14) Payment amount
16) Availed plan
17) Payment Due Date
1) Email address
3) Full name
6) Mobile number
7) Landline number
8) Profile photo
9) Date of Joining
12) Body Measurements (particularly arms, abdomen, calves, thighs, waist, hips and chest)
13) Medical Condition
14) Physical Activity Level
15) Target Physical Activity level
19) Whether the client cooks or not
20) Alcohol Number Intake
21) Hours of Sleep
22) Stress Level
23) Food Intolerance
24) Coaching Type
PURPOSES OF PERSONAL DATA
The company may use personal data for the following purposes:
-To provide and maintain our service, including to monitor the usage of our service. This also includes consultation of client with coaches, particularly about exercise routines and diet plans
-To manage your account: to manage your registration as a user of the service. The personal data you provide can give you access to different functionalities of the service that are available to you as a registered user.
-For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the service.
-To contact you: to contact you by email, telephone calls, sms, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
-To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to social media and email marketing.
-To those that you have already purchased or enquired about unless you have opted not to receive such information.
-To manage your requests: to attend and manage your requests to us.
-For business transfers: we may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us about our service users is among the assets transferred.
-For other purposes: we may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our service, products, services, marketing and your experience related to diet and exercise.
-For billing, an account manager or associate of Nutricoach, we may need to contact you for invoicing, account management, and similar reasons and we use account data to administer accounts and keep track of billing and payments.
-To investigate and help prevent security issues and abuse
-To delete all data when the coach or client requests for deletion.
Usage Data is collected automatically when using the service. Usage Data may include information such as your device's internet protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data (i.e. feature usage, performance data, site load times, and memory usage).
When you access the service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers and other diagnostic data.
We may also collect other information that your browser sends whenever you visit our service or when you access the service by or through a mobile device.
INFORMATION FROM THIRD-PARTY SOCIAL MEDIA SERVICES
The company allows you to create an account and log in to use the service through the following third-party social media service, “Google.”
If you decide to register through or otherwise grant us access to a third-party social media service, we may collect personal data that is already associated with your third-party social media service's account, such as your name, your email address, your activities or your contact list associated with that account. This collection process will only be done once you give confirmation or consent.
TRACKING TECHNOLOGIES AND COOKIES
The technologies we use may include:
We may share your personal information in the following situations:
RETENTION OF YOUR PERSONAL DATA
We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. The company will also retain usage data for internal analysis purposes. Usage data is generally retained for one year, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
TRANSFER OF YOUR PERSONAL DATA
Your information, including personal data, is processed at the company's operating offices, either in the Philippines or in the United States. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
DISCLOSURE OF YOUR PERSONAL DATA
Under certain circumstances, the company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The company may disclose your personal data in the good faith belief that such action is necessary to:
-comply with a legal obligation
-protect and defend the rights or property of the company
-prevent or investigate possible wrongdoing in connection with the service
-protect the personal safety of users of the service or the public
-protect against legal liability
-security of your personal data
The security of your personal data is important to us, but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
We rely on the consent of the parent or guardian as a legal basis for processing the personal information of those who are 18 years old and below before we collect and use that information. This consent will first be determined and obtained by the coach at the start of client registration
To communicate with our Data Protection Officer, please email firstname.lastname@example.org