1. Introduction & Scope

NutriCoach, Inc. ("NutriCoach," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data in connection with our mobile application, website, and related services (collectively, the "Service").

This policy applies to NutriCoach, Inc. and its controlled affiliates and subsidiaries. We collect and process personal information in compliance with the Data Privacy Act of 2012 and applicable provisions of the Health Insurance Portability and Accountability Act (HIPAA). By using our Service, you acknowledge that you have read and understood this Privacy Policy.

2. Personal Data We Collect

The type of personal data we collect depends on whether you use NutriCoach as a coach or as a client.

For Coaches

When you register as a nutrition coach, we collect:

Full Name
Gender
Mobile number and landline number
Profile photo
Professional certification details
Payment information (processed securely through our payment partner)
Institutional or clinic affiliation records

For Clients

When you register as a client, we collect:

Email address
Password (stored in encrypted form)
Full name
Gender
Birthday
Mobile number
Body measurements (height, weight, and related metrics)
Medical conditions and health history relevant to nutrition
Activity level and exercise habits
Dietary preferences and food restrictions
Sleep patterns and stress indicators
Food logs, meal photos, and nutritional data you submit

3. How We Use Your Data

Service Provision: To provide, operate, and maintain our Service, including monitoring usage and personalizing your experience.
Account Management: To create and manage your account, verify your identity, and facilitate login.
Contract Performance: To fulfil the terms of your subscription or service agreement.
Communications: To send app updates, account notifications, and — where you have opted in — marketing communications.
Service Improvements: To analyze aggregated usage data, develop new features, and improve the Service.
Legal Compliance: To comply with applicable laws and lawful requests from government authorities.

4. Data Sharing

We do not sell your personal data to third parties. We may share your information with third-party service providers engaged to facilitate or support the Service on our behalf. These providers are contractually obligated to maintain confidentiality and security of your data.

We may also disclose personal data when required by law, to protect the rights or safety of NutriCoach or our users, or in connection with a merger or acquisition.

5. Data Retention & Security

We retain usage data for generally one year unless a longer retention period is required by law. We implement industry-standard technical and organizational measures to protect your data, though no method of transmission over the Internet is 100% secure.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience and analyze traffic. You can control cookie preferences through your browser settings.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact our Data Protection Officer at: dpo@nutricoach.pro.

We will respond to all legitimate requests within 30 days.

8. Children's Privacy

Our Service is not directed to individuals under 18. We do not knowingly collect personal data from minors. Contact us immediately if you believe we have done so.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via the app, our website, or email. Continued use of the Service constitutes acceptance of the revised policy.

10. Contact Us

NutriCoach, Inc.
Email: support@nutricoach.com
Data Protection Officer: dpo@nutricoach.pro